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Frequently Asked Questions

Product Questions

What type of beans do you roast?

We roast 100% Colombian Arabica coffee beans, with the single exception of our Ethiopian Sidamo, a premium coffee that is offered on a limited basis throughout the year.


Do your coffees contain sugar?

No! All of our coffee is free of sugar. Rather than using sugar or artificial sweeteners, we instead flavor our coffee naturally by infusing warm, fresh-roasted beans with natural oils for a subtle but indulgent flavor. 


Is your coffee considered a light, dark, or medium roast?

All PCCR coffees are considered medium roast.

Are your single-service cups Keurig compatible?

Yes, our single-serve cups are compatible with Keurig 2.0.


Do you offer sample packs?

Not at this time, though we are working on bringing sample pack options to you soon! Be sure to sign up for our email list to be the first to know when sample packs are available.


Storage & Preparation

How should I store my coffee?

Whether you’ve purchased whole bean, ground, or single-serve, we always recommend storing your coffee in a cool, dry place. 

At PCCR, we intentionally package our 16 oz. coffees in kraft lined bags with degassing valves, in order to relieve the natural gases put off by the beans, ensuring that they stay fresher longer. When stored properly, unopened coffee on will remain fresh on the shelf for 5-6 months.


For optimal flavor and drinking experience, once opened, we recommend the following guidelines for consuming your coffee.


Ground Coffee: 7-10 days 

Whole Bean Coffee: 3-4 weeks

Single Serve Cups: 3-4 months


How can I maintain freshness and ensure a delicious cup of coffee?

Proper storage and timely consumption are key to maintaining freshness and ensuring the unbeatable flavor of each and every cup you brew.


If ultimate freshness is what you’re after, we recommend purchasing PCCR coffee in our whole bean variety and grinding daily. The reason for this is that the moment that coffee is ground, it begins to oxidize which ultimately accelerates the aging process. 

What brew methods do you recommend?

For best flavor, we recommend using 2 tablespoons of ground coffee for every six ounces of water. The right brewing method often comes down to personal preference. We source and roast high-quality, 100% Colombian Arabica beans that have great versatility across many brewing devices, so we recommend experimenting with a variety of methods to find the one that best suits your taste and lifestyle. 


Shipping & Returns

When will my order ship?

We roast and ship each bag of coffee to order, Monday-Friday. Any orders received over the weekend will be roasted and shipped the following Monday. Additionally, all orders received before 3pm CST will be roasted and shipped same day.

What is your return/refund policy?

We believe that great people deserve great coffee, which is why customer happiness is our number one priority. We want every cup of PCCR coffee to be one you truly enjoy. 


If you’re unhappy with your purchase, or if you experience any errors with your order, please reach out to us via phone or email right away. While we’re unable to accept returns (due to the perishable nature of coffee), we will do everything we can to make it right.  


Fundraisers & Wholesale 

Is PCCR available for fundraising?

Filling the cups and hearts of our community is what we’re all about. If you are interested in learning more about Parker County fundraising opportunities for your school or charity organization, please contact us directly for further details.


Is PCCR available for wholesale?

Looking to serve our coffee in your cafe, restaurant or store? We offer custom wholesale partnerships geared towards local independent cafes, grocery stores and restaurants. Give us a call at 817-550-3665 or reach out via email to learn more.

Where to Find

Where can I find Parker County Coffee Roasters locally?

At this time, PCCR coffee can be purchased in our online store and in select retail locations throughout Parker County. View our full and updated list of locations here, and be sure to subscribe to our mailing list to be notified when new retail and restaurant locations are added to this list.


You can also find our coffee in select practitioner’s offices and local businesses throughout Parker County! If you are an office manager interested in offering PCCR coffee in your place of business, please get in touch to learn more about our wholesale and monthly subscription opportunities.

FAQ Product Questions
FAQs Storage & Preparaton
FAQs Shipping & Returns
FAQs Fundraisers & Wholesale
FAQs Where to Find
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